Last Updated: August 4, 2026

At COMIFY TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”), we strive to provide high-quality agricultural products, organic manure, seeds, and farming supplies to our customers. We carefully inspect and pack every order to ensure that products reach you in good condition.

This Refund & Returns Policy explains the terms and conditions related to product returns, replacements, cancellations, and refunds for purchases made through our website.

1. Return Eligibility

We accept returns or replacement requests only under the following conditions:

• Product received is damaged during delivery

• Product received is incorrect or different from the ordered item

• Product package is damaged, opened, or tampered with at the time of delivery

• Product received has a manufacturing defect

• Product quality issue is verified by our team

To be eligible for a return or replacement:

• The request must be raised within 7 days of receiving the order.

• The product must be unused and in its original packaging.

• Product labels, tags, and packaging should be intact.

• Proof of purchase or order details must be provided.

2. Non-Returnable Products

Due to the nature of agricultural and farming products, certain items cannot be returned or exchanged, including:

• Opened seed packets

• Used gardening products

• Used organic manure or fertilizers

• Products damaged due to improper storage or handling by customers

• Products without original packaging

• Clearance or discounted products marked as non-returnable

3. Return Request Process

To request a return or replacement, please follow these steps:

1. Contact our customer support team within 7 days of delivery.

2. Share your order number, product details, and reason for return.

3. Provide clear images or videos of the product and packaging if required.

4. Our team will review your request.

5. Once approved, we will provide further instructions for replacement or return.

Contact Details:

Email: info@comifyagro.com

Phone: +91 9220914327

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Please notify us within 48 hours of delivery.

• Share product images and order details.

• Our team will verify the issue and arrange a replacement or suitable resolution.

Products damaged after delivery due to improper handling, storage, or usage may not qualify for replacement.

5. Replacement Policy

If your return request is approved, we may provide:

• Replacement of the same product

• Replacement with an equivalent product (subject to availability)

• Refund according to applicable conditions

Replacement delivery timelines may vary depending on product availability and location.

6. Cancellation Policy

Orders can be cancelled only before the product has been dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

To request cancellation:

• Contact us as soon as possible after placing the order.

• Provide your order number and registered contact details.

• Approved cancellations will be processed according to our refund policy.

7. Refund Policy

If your refund request is approved, the refund will be processed through the original payment method.

Refund timelines:

• Payment verification: 2–3 business days

• Refund processing: 5–7 business days after approval

The actual time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

8. Shipping Charges

Original shipping charges are generally non-refundable unless the product was delivered incorrectly or damaged.

Return shipping charges may be applicable depending on the reason for return.

If the return is approved due to our error, we may cover the return shipping cost.

9. Inspection and Approval

All returned products will be inspected by our team before approval of replacement or refund.

A refund or replacement may be refused if:

• The product is used or altered

• The product is damaged due to customer handling

• The return request is made after the specified period

• Required proof is not provided

10. Product Storage Responsibility

Agricultural products such as seeds, manure, and farming supplies require proper storage conditions.

Customers are responsible for:

• Keeping products in suitable conditions

• Following product instructions

• Avoiding exposure to moisture, heat, or contamination

Issues caused by improper storage may not be eligible for returns or refunds.

11. Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

COMIFY TECHNOLOGIES PRIVATE LIMITED

Registered Office Address:

First Floor, A-43, Sector-2,
Noida, Gautambuddha Nagar,
Uttar Pradesh – 201301, India.

Phone: +91 9220914327

Email: info@comifyagro.com

We are committed to providing reliable products and excellent customer service to support your farming and gardening needs.